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Expeditors cyberattack causes logistics shutdown and customer delays

On 20/02/2022, Expeditors determined it was the target of a cyberattack and shut down most operating systems globally, halting freight arrangements, customs processing and distribution. Operations were severely constrained for roughly three weeks. The company later reported $47M in extra charges and $18M in investigation and shipping‑related claims; longtime customer IROBOT sued over delays and refunds tied to the outage.

78

Estimated severity

78 / 100

95

Source reliability

95 / 100

Approximate Date

20/02/2022

Targeted Company

EXPEDITORS INTERNATIONAL OF WASHINGTON

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

IROBOT (Logistics provider)

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

No information

Operational Impact

Duration

21 days

Financial impact (USD M)

$65M

Impact types

Logistics delayOrder fulfillment or delivery disruptionOperational disruptionShipping disruption

Affected sectors

Logistics & WarehousingTransportation

Affected departments

Information TechnologyLogistics & Transportation

Attack Profile

Attack types

Ransomware

Attributed threat actors

No information

Sources

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