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Cyberattack disrupts Honolulu transit systems at Oahu Transit Services

On 15/06/2024, Oahu Transit Services, the private operator of Honolulu’s TheBus and TheHandi-Van, reported a cyber breach that took thebus.org, HEA GPS arrival info, and HOLO card validators offline, causing service delays and preventing normal fare collection. OTS told city officials the disruptions to the bus system and HOLO card services lasted about two weeks, and later estimated around $100,000 in lost fare revenue. DTS announced real-time GPS and HOLO readers were restored by late June. Ransomware claims were reported by third parties but remained unconfirmed; OTS said no ransom was paid.

40

Estimated severity

40 / 100

89

Source reliability

89 / 100

Approximate Date

15/06/2024

Targeted Company

OAHU TRANSIT SERVICES

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

CITY AND COUNTY OF HONOLULU (Contractor or subcontractor)

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

Honolulu · United StatesHawaii · United States

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