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Ransomware forces shutdown of OnSolve CodeRED; Crisis24 decommissions legacy platform

Crisis24 confirmed a ransomware attack damaged the OnSolve CodeRED emergency notification environment, prompting permanent decommissioning of the legacy platform. The outage disrupted emergency alerting for agencies across the U.S., with municipalities reporting the system was taken offline in mid-November and advising residents of the service interruption while the vendor worked on a replacement platform.

75

Estimated severity

75 / 100

83

Source reliability

83 / 100

Approximate Date

10/11/2025

Targeted Company

CRISIS24

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

North America · United States

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Service unavailabilityOperational disruptionDownstream customer disruption

Affected sectors

Technology & IT ServicesGovernment & Public Administration

Affected departments

No information

Attack Profile

Attack types

Ransomware

Attributed threat actors

INC RANSOM

Sources

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