Mexico
MEX
COPPEL cyberattack knocks ecommerce offline; 3‑month recovery
On 20/04/2024, COPPEL disclosed a cybersecurity incident that took its online store offline and affected IT systems. In September, the CIO said the attack limited at least 9,500 business services and affected operations at 1,800 stores nationwide, with full restoration taking roughly three months. Media attributed the incident to LOCKBIT.
80
Estimated severity
80 / 100
84
Source reliability
84 / 100
Approximate Date
20/04/2024
Targeted Company
COPPEL
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
Mexico
Affected countries
Mexico
Impacted regions
National · Mexico
Operational Impact
Duration
90 days
Financial impact (USD M)
No information
Impact types
Service unavailabilityERP or business system disruptionOrder processing disruption
Affected sectors
Retail
Affected departments
Information TechnologySales
Attack Profile
Attack types
RansomwareUnauthorized access
Attributed threat actors
LOCKBIT
Sources
Incident Sources
expansion.mxhttps://expansion.mx/economia/2024/04/20/coppel-confrima-que-falla-en-su-sistema-fue-por-un-incidente-de-ciberseguridadelfinanciero.com.mxhttps://www.elfinanciero.com.mx/empresas/2024/09/05/tuviste-problemas-con-coppel-admite-que-hackeo-en-1800-tiendas-limito-sus-operaciones-por-3-mesesx.comhttps://x.com/CycuraMX/status/1832821304367411354?lang=en