Ukraine
UKR
Cyberattack knocks out Ukrzaliznytsia online ticketing for ~89 hours; long queues at stations
Ukrzaliznytsia reported a large‑scale cyberattack that disabled online ticket sales via its website and app. The operator doubled ticket windows and staff and authorized offline sales while trains ran as normal. Online ticket sales were restored after approximately 89 hours; heavy demand caused temporary technical interruptions upon restoration.
45
Estimated severity
45 / 100
95
Source reliability
95 / 100
Approximate Date
24/03/2025
Targeted Company
UKRZALIZNYTSIA
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
Ukraine
Affected countries
Ukraine
Impacted regions
Europe · Ukraine
Operational Impact
Duration
4 days
Financial impact (USD M)
No information
Impact types
Service unavailabilityOrder processing disruptionBacklog or order accumulation
Affected sectors
Transportation
Affected departments
No information
Attack Profile
Attack types
No information
Attributed threat actors
No information
Sources
Incident Sources
kyivindependent.comhttps://kyivindependent.com/ukrainian-railways-partially-renews-online-sales-after-cyberattackbabel.uahttps://babel.ua/en/news/116609-ukrzaliznytsia-restored-online-ticket-sales-after-cyberattack-it-took-89-hoursrailtarget.euhttps://www.railtarget.eu/technologies-and-infrastructure/ukrzaliznytsia-cyberattack-march-2025-online-systems-restored-10377.htmlunited24media.comhttps://united24media.com/latest-news/ukraines-state-railway-ukrzaliznytsia-hit-by-major-cyberattack-6994