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Collins Aerospace MUSE cyber disruption forces manual check-in at Brussels and other airports

RTX confirmed a 'cyber‑related disruption' to Collins Aerospace’s MUSE check‑in/boarding platform used at multiple airports. Brussels Airport reported manual processing with cancellations and delays, and Heathrow also warned of delays while operating manual fallback. The cyber event at the vendor caused downstream operational disruption for airlines and airports.

70

Estimated severity

70 / 100

84

Source reliability

84 / 100

Approximate Date

19/09/2025

Targeted Company

COLLINS AEROSPACE

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

BRUSSELS AIRPORT (Downstream customer)HEATHROW AIRPORT (Downstream customer)

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Service unavailabilityService degradationDownstream customer disruptionOperational disruption

Affected sectors

Technology & IT ServicesTransportation

Affected departments

Information Technology

Attack Profile

Attack types

No information

Attributed threat actors

No information

Sources

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