United States
USA
Unauthorized access to Walt Disney World menu systems forces manual operations
A federal criminal complaint alleges that former employee Michael Scheuer began unauthorized access to Walt Disney World restaurant menu systems in July 2024. Changes to the Menu Creator system propagated altered fonts across the menu database, rendering menus unusable and forcing the application offline while backups were restored. The system was affected for one to two weeks and manual processes were required; Disney prevented altered allergen information and other corrupted menu content from reaching restaurants. The complaint attributes at least USD 150,000 in damage to the cyber activity.
72
Estimated severity
72 / 100
96
Source reliability
96 / 100
Approximate Date
03/07/2024
Targeted Company
WALT DISNEY WORLD
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
$0.15M
Impact types
ERP or business system disruptionOperational disruptionProduct or process quality impact
Affected sectors
Hospitality & TravelFood & Beverage
Affected departments
No information
Attack Profile
Attack types
Unauthorized accessData modification
Attributed threat actors
MICHAEL SCHEUER