United States
USA
City of Richardson cyberattack disrupts online municipal services
An unauthorized party gained access to City of Richardson servers on 25 September 2024 and attempted to encrypt network files. Security controls contained the encryption attempt, but the city shut down internal network connectivity during response and recovery. This caused outages affecting online customer portals and later intermittent disruption to services including utility billing, online payments and the city's 24-hour response line. Emergency response remained available. The city reported full restoration of network and online services on 16 October.
71
Estimated severity
71 / 100
95
Source reliability
95 / 100
Approximate Date
25/09/2024
Targeted Company
CITY OF RICHARDSON
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Service unavailabilityService degradationOperational disruption
Affected sectors
Government & Public Administration
Affected departments
Information TechnologyCustomer ServiceFinance
Attack Profile
Attack types
Unauthorized accessRansomware
Attributed threat actors
No information