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Unauthorized access disrupts Coppell municipal services and payments

On 23 October 2024, an external party gained unauthorized access to City of Coppell servers. The city's containment response restricted server access and caused sustained outages affecting internet and phones, permit and inspection services, water-utility payments, municipal-court functions, digital library services, public-record processing and other city systems. Phone service returned on 1 November, while online utility billing and its payment kiosk were restored on 14 November.

74

Estimated severity

74 / 100

96

Source reliability

96 / 100

Approximate Date

23/10/2024

Targeted Company

CITY OF COPPELL

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

Texas · United States

Operational Impact

Duration

22 days

Financial impact (USD M)

No information

Impact types

Service unavailabilityOperational disruption

Affected sectors

Government & Public Administration

Affected departments

Information TechnologyFinanceCustomer Service

Attack Profile

Attack types

Unauthorized access

Attributed threat actors

No information

Sources

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