United Kingdom
GBR
Cyber breach at Locata disrupts Greater Manchester council housing services
Locata Housing Services identified an IT security incident on 29 July 2024 affecting public-facing housing websites it operated for local authorities. Manchester, Salford and Bolton housing services were taken offline or suspended, interrupting residents' access to housing application and lettings services; thousands of users also received fraudulent phishing messages associated with the compromised services.
72
Estimated severity
72 / 100
92
Source reliability
92 / 100
Approximate Date
29/07/2024
Targeted Company
LOCATA HOUSING SERVICES
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
MANCHESTER CITY COUNCIL (Software vendor)SALFORD CITY COUNCIL (Software vendor)BOLTON METROPOLITAN BOROUGH COUNCIL (Software vendor)
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United Kingdom
Affected countries
United Kingdom
Impacted regions
Greater Manchester · United Kingdom
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Service unavailabilityDownstream customer disruption
Affected sectors
Technology & IT ServicesGovernment & Public Administration
Affected departments
Information Technology
Attack Profile
Attack types
No information
Attributed threat actors
No information
Sources
Incident Sources
itpro.comhttps://www.itpro.com/security/thousands-targeted-with-phishing-emails-after-cyber-attack-on-greater-manchester-councilsforhousing.co.ukhttps://www.forhousing.co.uk/salford-home-search-service-is-temporarily-suspended/ccoe.org.ukhttps://ccoe.org.uk/cyberattacks-in-2024-lessons-for-local-councils/infosecurity-magazine.comhttps://www.infosecurity-magazine.com/news/cyberattack-phishing-greater/