United States
USA
Pensacola ransomware disrupted phones, payments and city services
Pensacola detected and stopped a ransomware attack on March 16 after an unauthorized third party accessed city systems. The city disconnected computers to contain the incident; permitting, landlines and email required restoration, while Pensacola Energy and Sanitation online payments remained unavailable through at least March 27 even after phone systems were restored.
73
Estimated severity
73 / 100
93
Source reliability
93 / 100
Approximate Date
16/03/2024
Targeted Company
CITY OF PENSACOLA
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
Florida · United States
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Service unavailabilityService degradationOperational disruption
Affected sectors
Government & Public Administration
Affected departments
Information TechnologyCustomer Service
Attack Profile
Attack types
RansomwareUnauthorized access
Attributed threat actors
No information
Sources
Incident Sources
cityofpensacola.comhttps://www.cityofpensacola.com/DocumentCenter/View/26400/Frequently-Asked-Questionscityofpensacola.comhttps://www.cityofpensacola.com/CivicSend/ViewMessage/Message/227032cityofpensacola.comhttps://www.cityofpensacola.com/CivicSend/ViewMessage/message/226693cityofpensacola.comhttps://www.cityofpensacola.com/m/newsflash/home/detail/4055