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Middletown cyber incident disrupts billing and public services for months

The City of Middletown, Ohio experienced a cybersecurity incident in mid-August 2025 and shut down affected services. Public-record requests, utility billing, income-tax and health-department functions were among the services disrupted, while emergency services remained available. The city was still restoring systems and using backup processes in late October, demonstrating a prolonged material operational impact.

77

Estimated severity

77 / 100

88

Source reliability

88 / 100

Approximate Date

18/08/2025

Targeted Company

CITY OF MIDDLETOWN

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

Ohio · United States

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Service unavailabilityService degradationOperational disruption

Affected sectors

Government & Public Administration

Affected departments

Information TechnologyCustomer ServiceFinance

Attack Profile

Attack types

No information

Attributed threat actors

No information

Sources

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