Japan
JPN
Kintetsu World Express ransomware causes customer service disruption
Kintetsu World Express first reported service disruption affecting some customers on April 23, 2025 and confirmed on April 28 that ransomware-caused unauthorized access was responsible. Business-continuity processes were activated; by April 30 most systems remained functional and customers were being supported with minimal disruption while affected systems were remediated.
69
Estimated severity
69 / 100
98
Source reliability
98 / 100
Approximate Date
23/04/2025
Targeted Company
KINTETSU WORLD EXPRESS
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
Japan
Affected countries
No information
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Service degradationOperational disruption
Affected sectors
Logistics & Warehousing
Affected departments
Information TechnologyCustomer ServiceLogistics & Transportation
Attack Profile
Attack types
Ransomware
Attributed threat actors
No information