United States
USA
Panera ransomware attack disrupts digital ordering and payment systems
Panera Bread suffered a widespread IT outage beginning on 22 March 2024 that affected point-of-sale systems, phones, its website, mobile applications and loyalty services. Cafes remained open but digital ordering and electronic payment capabilities were disrupted for roughly a week. BleepingComputer reported that ransomware caused the outage based on people familiar with the matter and internal emails.
72
Estimated severity
72 / 100
87
Source reliability
87 / 100
Approximate Date
22/03/2024
Targeted Company
PANERA BREAD
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
No information
Operational Impact
Duration
7 days
Financial impact (USD M)
No information
Impact types
Order processing disruptionService degradation
Affected sectors
Food & Beverage
Affected departments
Information TechnologySalesOrder Management
Attack Profile
Attack types
Ransomware
Attributed threat actors
No information
Sources
Incident Sources
bleepingcomputer.comhttps://www.bleepingcomputer.com/news/security/panera-bread-week-long-it-outage-caused-by-ransomware-attack/restaurantbusinessonline.comhttps://www.restaurantbusinessonline.com/operations/panera-bread-digital-channels-suffer-national-outagedarkreading.comhttps://www.darkreading.com/cybersecurity-operations/panera-bread-outage-leads-to-frustrated-customers