Australia
AUS
Genea cyber incident disrupts fertility care communications and treatment coordination
In February 2025, Genea detected unauthorized access to its network and took systems offline. Phone lines and the MyGenea app were disrupted, and ABC documented patients unable to complete time-sensitive fertility testing and treatment coordination. Termite later claimed the data theft, but the operational TRACE consequence is independently supported by patient-service disruption.
69
Estimated severity
69 / 100
92
Source reliability
92 / 100
Approximate Date
14/02/2025
Targeted Company
GENEA
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
Australia
Affected countries
Australia
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Operational disruptionService degradationService unavailability
Affected sectors
Healthcare & Public Health
Affected departments
Customer ServiceInformation Technology
Attack Profile
Attack types
Data exfiltrationUnauthorized access
Attributed threat actors
TERMITE
Sources
Incident Sources
genea.com.auhttps://www.genea.com.au/pages/genea-cyber-incident-latest-updates-and-support-resources-MCMX7FD62LOVAPNEX3GKAJL3LIVMabc.net.auhttps://www.abc.net.au/news/2025-02-20/genea-cyber-incident-ivf-clinic/104957670abc.net.auhttps://www.abc.net.au/news/2025-02-26/genea-ivf-cyber-incident-ransomware/104985242