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Leicester City Council cyberattack disables citizen service portals and phone lines

After a cyber incident identified on March 7, 2024, Leicester City Council shut down IT and telephone systems. Housing, social care, council transactions, libraries and online public-service portals were affected while the council gradually restored systems and worked through a request backlog.

77

Estimated severity

77 / 100

95

Source reliability

95 / 100

Approximate Date

2024-03-07

Targeted Company

LEICESTER CITY COUNCIL

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

United Kingdom

GBR

Other Affected Countries

No other affected countries reported

Target country

United Kingdom

Affected countries

United Kingdom

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Service degradationService unavailability

Affected sectors

Government & Public Administration

Affected departments

Customer ServiceInformation Technology

Attack Profile

Attack types

Unauthorized access

Attributed threat actors

No information

Sources

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