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Gallery Systems ransomware outage takes museum eMuseum collections offline

On 28 December 2023 Gallery Systems disclosed that ransomware encrypted systems used to provide its museum software services. The provider disconnected additional infrastructure, and hosted eMuseum collections became unavailable to customers, with documented disruptions to online collections at the Rubin Museum and Crystal Bridges.

77

Estimated severity

77 / 100

89

Source reliability

89 / 100

Approximate Date

2023-12-28

Targeted Company

GALLERY SYSTEMS

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

CRYSTAL BRIDGES MUSEUM OF AMERICAN ART (Software vendor)RUBIN MUSEUM OF ART (Software vendor)

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Downstream customer disruptionService unavailabilitySupplier operation disruption

Affected sectors

Museums & Cultural HeritageTechnology & IT Services

Affected departments

Information Technology

Attack Profile

Attack types

Ransomware

Attributed threat actors

No information

Sources

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