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Eagers Automotive cyberattack delays new-car deliveries and dealership services

In late December 2023 a cyber incident disabled parts of Eagers Automotive’s IT estate across Australia and New Zealand. The company stated that it could not finalize certain already-sold vehicle delivery transactions and that dealership service and parts functions were affected, although most locations remained open.

77

Estimated severity

77 / 100

95

Source reliability

95 / 100

Approximate Date

2023-12-27

Targeted Company

EAGERS AUTOMOTIVE

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

Australia

AUS

Other Affected Countries

New Zealand

NZL

Target country

Australia

Affected countries

AustraliaNew Zealand

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Order fulfillment or delivery disruptionOrder processing disruptionService degradation

Affected sectors

Retail

Affected departments

Distribution & FulfillmentSales

Attack Profile

Attack types

Data exfiltrationUnauthorized access

Attributed threat actors

No information

Sources

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