Russian Federation
RUS
Cyberattack disrupts Bitrix24 cloud CRM across eastern European regions
On 20 December 2023 Bitrix24’s Russian-region services suffered an outage confirmed by the vendor as a temporary server/network failure, with some users unable to access CRM, calls and messaging. Ukraine’s IT Army claimed it carried out a DDoS attack against provider infrastructure, but Bitrix24 did not confirm the attackers’ account.
75
Estimated severity
75 / 100
83
Source reliability
83 / 100
Approximate Date
2023-12-20
Targeted Company
BITRIX24
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
Belarus
BLR
Kazakhstan
KAZ
Target country
Russian Federation
Affected countries
BelarusKazakhstanRussian Federation
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Downstream customer disruptionService degradationService unavailability
Affected sectors
Technology & IT Services
Affected departments
Information Technology
Attack Profile
Attack types
Distributed denial of service
Attributed threat actors
IT ARMY OF UKRAINE