United States
USA
Veolia North America ransomware attack disrupts municipal water customer billing systems
Veolia North America's Municipal Water division experienced a ransomware-related cybersecurity incident in January 2024. Following detection, the company disconnected targeted back-end systems and servers to contain the attack. These actions temporarily impaired online bill payment functionality and caused payment delays for some municipal water customers. Veolia restored the affected systems and indicated that water and wastewater treatment services continued operating without disruption.
66
Estimated severity
66 / 100
91
Source reliability
91 / 100
Approximate Date
2024-01-09
Targeted Company
VEOLIA NORTH AMERICA
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Operational disruptionService degradation
Affected sectors
Water & Wastewater
Affected departments
Customer ServiceFinanceInformation Technology
Attack Profile
Attack types
RansomwareUnauthorized access
Attributed threat actors
No information
Sources
Incident Sources
maine.govhttps://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/172af675-b563-48ec-9708-7e3494a09ab2.shtmlbleepingcomputer.comhttps://www.bleepingcomputer.com/news/security/water-services-giant-veolia-north-america-hit-by-ransomware-attack/therecord.mediahttps://therecord.media/water-operator-ransomware-attack-north-americawaterworld.comhttps://www.waterworld.com/water-utility-management/article/14304119/veolias-municipal-water-division-suffers-ransomware-cyberattack