United States
USA
Cyberattack on Estes Express disrupts freight booking and customer communications
Estes Express detected unauthorized activity on October 1, 2023 and disconnected core IT systems. Its booking interfaces, electronic data interchange, website, phones and customer-facing shipment systems were impaired, forcing workarounds and temporary diversion of some freight to competing carriers. Estes continued collecting and delivering freight and restored its capabilities in stages through October 24.
78
Estimated severity
78 / 100
94
Source reliability
94 / 100
Approximate Date
2023-10-01
Targeted Company
ESTES EXPRESS
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Order processing disruptionService degradationTransportation disruption
Affected sectors
Logistics & WarehousingTransportation
Affected departments
Customer ServiceInformation TechnologyLogistics & TransportationOrder Management
Attack Profile
Attack types
Unauthorized access
Attributed threat actors
No information
Sources
Incident Sources
truckingdive.comhttps://www.truckingdive.com/news/estes-express-lines-cyberattack-timeline/700491/truckingdive.comhttps://www.truckingdive.com/news/estes-cyberattack-caused-temporary-shift-in-freight/698083/freightwaves.comhttps://www.freightwaves.com/news/big-gains-at-estes-in-recovery-from-cyberattack