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Ransomware disrupts Bi-State Development paratransit scheduling and trips

A ransomware attack detected on October 2, 2023 affected Bi-State Development systems supporting St. Louis Metro Transit. Metro Call-A-Ride scheduling and phone systems were disrupted, limiting paratransit trips; renewed cyber activity led to suspension of Call-A-Ride transportation on October 7 and part of October 8. Ticket machines accepted cash only, while MetroBus and MetroLink services remained operational.

76

Estimated severity

76 / 100

96

Source reliability

96 / 100

Approximate Date

2023-10-02

Targeted Company

BI-STATE DEVELOPMENT

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

Missouri · United States

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Service degradationService unavailabilityTransportation disruption

Affected sectors

Transportation

Affected departments

Customer ServiceInformation TechnologyLogistics & Transportation

Attack Profile

Attack types

ExtortionRansomware

Attributed threat actors

No information

Sources

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