United States
USA
Long Beach cyber incident disables online municipal services and utility payments
Following a network intrusion detected on November 14, 2023, the City of Long Beach disconnected systems to contain the incident. Municipal online services were disrupted, including utility payments, the utility customer call center, the main city website and certain public library digital services. Departments implemented manual and in-person alternatives while online services were progressively restored, with most systems back online by November 27. The city confirmed unauthorized data acquisition but found no evidence of ransomware encryption. Public safety, airport operations and refuse collection remained operational.
72
Estimated severity
72 / 100
96
Source reliability
96 / 100
Approximate Date
2023-11-14
Targeted Company
CITY OF LONG BEACH
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Service degradationService unavailability
Affected sectors
Government & Public Administration
Affected departments
Customer ServiceFinanceInformation Technology
Attack Profile
Attack types
Data exfiltrationUnauthorized access
Attributed threat actors
No information
Sources
Incident Sources
longbeach.govhttps://longbeach.gov/press-releases/long-beach-provides-operational-updates-for-city-services-in-response-to-network-security-incident/longbeach.govhttps://www.longbeach.gov/press-releases/city-of-long-beach-issues-updates-related-to-network-security-incident/bleepingcomputer.comhttps://www.bleepingcomputer.com/news/security/long-beach-california-turns-off-it-systems-after-cyberattack/