United States
USA
Lumen hosting ransomware degrades customer call-center voice services
Ransomware discovered in March 2023 on a limited set of Lumen segmented-hosting servers impaired the operations of a small number of enterprise customers, including hosted call-center voice services. Lumen restored basic functions while continuing full recovery; the broader network and company operations were not assessed as materially impaired.
67
Estimated severity
67 / 100
95
Source reliability
95 / 100
Approximate Date
2023-03-27
Targeted Company
LUMEN TECHNOLOGIES
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
No information
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Downstream customer disruptionService degradation
Affected sectors
Technology & IT Services
Affected departments
Information Technology
Attack Profile
Attack types
Ransomware
Attributed threat actors
No information