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DISH Network ransomware disrupts customer support and account services

A February 23 cybersecurity incident involving ransomware disabled DISH Network internal servers, corporate telephone systems, customer call centers and customer-facing websites. Customers experienced impaired account management, bill payment and support services; the company stated that its television, streaming and wireless network services continued operating.

80

Estimated severity

80 / 100

94

Source reliability

94 / 100

Approximate Date

2023-02-23

Targeted Company

DISH NETWORK

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Service degradationService unavailability

Affected sectors

Media & EntertainmentTelecommunications

Affected departments

Customer ServiceInformation Technology

Attack Profile

Attack types

Data exfiltrationRansomwareUnauthorized access

Attributed threat actors

No information

Sources

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