United Kingdom
GBR
Capita cyber incident interrupts outsourced client services
On 31 March 2023, Capita detected and contained a network intrusion that disrupted internal Microsoft 365 access and some outsourced services provided to clients. Most client operations remained available, and impacted services were progressively restored in April.
76
Estimated severity
76 / 100
96
Source reliability
96 / 100
Approximate Date
2023-03-31
Targeted Company
CAPITA
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United Kingdom
Affected countries
United Kingdom
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Operational disruptionService degradation
Affected sectors
Professional & Business Services
Affected departments
Information Technology
Attack Profile
Attack types
Unauthorized access
Attributed threat actors
No information
Sources
Incident Sources
capita.comhttps://www.capita.com/news-and-insights/news/2023/capita-plc-update-cyber-incidentcapita.comhttps://www.capita.com/about-us/responsible-business/cyber-incident-what-happened-and-how-we-respondedprnewswire.co.ukhttps://www.prnewswire.co.uk/news-releases/regulatory-news/capita-plc-statement-re-update-on-cyber-incident-817761226.html