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National Gallery of Canada ransomware attack disrupts ticketing and membership sales

The National Gallery of Canada detected a ransomware attack on April 23, 2023 and isolated affected infrastructure. Its systems outage temporarily prevented normal admission and parking charges, requiring free access, while online ticketing and membership sales experienced a longer interruption. The Gallery remained open to visitors, but its sales and visitor-service transactions were materially disrupted. The institution documented progressive restoration and some loss of operational data.

71

Estimated severity

71 / 100

96

Source reliability

96 / 100

Approximate Date

2023-04-23

Targeted Company

NATIONAL GALLERY OF CANADA

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

Canada

CAN

Other Affected Countries

No other affected countries reported

Target country

Canada

Affected countries

Canada

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Operational disruptionOrder processing disruptionService unavailability

Affected sectors

Museums & Cultural Heritage

Affected departments

Customer ServiceInformation TechnologySales

Attack Profile

Attack types

Ransomware

Attributed threat actors

No information

Sources

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