United States
USA
NCR ransomware attack disrupts Aloha and Counterpoint cloud services
An outage affecting NCR's Aloha and Counterpoint cloud applications began around April 12, 2023. NCR determined on April 13 that ransomware affecting a company data center caused the interruption. Some hospitality and retail customers lost access to back-office and administrative functionality, requiring manual workarounds for certain business processes. NCR confirmed that in-restaurant purchasing and payment transactions generally continued, and its SEC filings subsequently documented the customer operational impact.
79
Estimated severity
79 / 100
97
Source reliability
97 / 100
Approximate Date
2023-04-12
Targeted Company
NCR
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Downstream customer disruptionERP or business system disruptionService degradation
Affected sectors
Hospitality & TravelRetailTechnology & IT Services
Affected departments
Information Technology
Attack Profile
Attack types
Ransomware
Attributed threat actors
ALPHVBLACKCAT
Sources
Incident Sources
ncratleos.comhttps://www.ncratleos.com/news/april-17-2023-ncr-reports-cybersecurity-incidentsec.govhttps://www.sec.gov/Archives/edgar/data/70866/000007086623000044/ncr-20230930.htmbleepingcomputer.comhttps://www.bleepingcomputer.com/news/security/ncr-suffers-aloha-pos-outage-after-blackcat-ransomware-attack/sec.govhttps://www.sec.gov/Archives/edgar/data/70866/000007086624000014/ncr-20231231.htm