United States
USA
Cyberattack shuts Metropolitan Opera ticketing and box office for nine days
A cyberattack on December 6, 2022 disabled the Metropolitan Opera website, call center and box-office ticket-processing systems. New orders, exchanges and refunds could not be handled through normal channels until service returned December 15. Performances continued as scheduled, so the confirmed operational impact was ticket sales and customer service rather than cancelled shows.
75
Estimated severity
75 / 100
95
Source reliability
95 / 100
Approximate Date
2022-12-06
Targeted Company
METROPOLITAN OPERA
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
New York · United States
Operational Impact
Duration
9 days
Financial impact (USD M)
No information
Impact types
Order processing disruptionService unavailability
Affected sectors
Media & Entertainment
Affected departments
Customer ServiceInformation TechnologySales
Attack Profile
Attack types
No information
Attributed threat actors
No information
Sources
Incident Sources