United States
USA
Baker & Taylor ransomware halts library book-ordering systems for 17 days
A ransomware incident beginning during the August 20–21 weekend disabled Baker & Taylor’s Title Source 360 e-commerce portal and EDI ordering transactions. Libraries could not place or automate book-acquisition orders; the New York Public Library anticipated purchasing delays and relied on other vendors. The ordering and EDI services were restored September 7 after approximately 17 days.
83
Estimated severity
83 / 100
96
Source reliability
96 / 100
Approximate Date
2022-08-21
Targeted Company
BAKER & TAYLOR
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
NEW YORK PUBLIC LIBRARY (Upstream supplier)
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
No information
Operational Impact
Duration
17 days
Financial impact (USD M)
No information
Impact types
Downstream customer disruptionOrder processing disruption
Affected sectors
Education & ResearchWholesale & Distribution
Affected departments
Customer ServiceInformation TechnologyOrder ManagementSales
Attack Profile
Attack types
Ransomware
Attributed threat actors
No information
Sources
Incident Sources
librarytechnology.orghttps://librarytechnology.org/document/27787govtech.comhttps://www.govtech.com/security/major-library-vendor-disrupted-by-ransomware-attacklibrarytechnology.orghttps://librarytechnology.org/pr/27712therecord.mediahttps://therecord.media/major-u-s-library-service-confirms-ransomware-attack-struggling-to-restore-affected-systems