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Bromford cyber incident delays housing repairs and tenant services

On 20 July 2022 Bromford identified an attempted cyberattack and disabled internal systems, email and resident records. Inaccessible contractor and tenancy information required cancellation of nonurgent housing repairs and disrupted repair scheduling, complaint handling and tenant communications; its computer-system access was not fully restored until around late September.

80

Estimated severity

80 / 100

97

Source reliability

97 / 100

Approximate Date

2022-07-20

Targeted Company

BROMFORD

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

United Kingdom

GBR

Other Affected Countries

No other affected countries reported

Target country

United Kingdom

Affected countries

United Kingdom

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Operational disruptionPlanning or scheduling disruptionService degradation

Affected sectors

Real Estate & Commercial Facilities

Affected departments

Customer ServiceEngineering & MaintenanceInformation Technology

Attack Profile

Attack types

No information

Attributed threat actors

No information

Sources

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