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James Hall cyberattack closes SPAR shops and disrupts ordering and manufacturing

A cyberattack on wholesaler and IT-service provider James Hall on 5 December 2021 disrupted payment systems, wholesale ordering and manufacturing operations and affected more than 300 SPAR convenience stores in northern England. Some retail outlets closed completely; others accepted cash only. Store operators described ongoing inability to place stock orders and product shortages more than a week after the incident. SPAR publicly described the incident as ransomware, although the threat actor was not verified.

89

Estimated severity

89 / 100

96

Source reliability

96 / 100

Approximate Date

2021-12-05

Targeted Company

JAMES HALL

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

LAWRENCE HUNT (Upstream supplier)

Geographic Impact

Country Targeted Company

United Kingdom

GBR

Other Affected Countries

No other affected countries reported

Target country

United Kingdom

Affected countries

United Kingdom

Impacted regions

North England · United Kingdom

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Downstream customer disruptionFacility shutdownOperational disruptionOrder processing disruptionProduct availability reduction

Affected sectors

Food & BeverageRetailWholesale & Distribution

Affected departments

Information TechnologyOrder ManagementProduction & Manufacturing

Attack Profile

Attack types

Ransomware

Attributed threat actors

No information

Sources

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