United Kingdom
GBR
Gloucester City Council cyberattack disrupts resident and planning services
On 20 December 2021, a cyberattack damaged Gloucester City Council network and online services, disabling resident-facing benefit, council-tax support, planning and local-land-charge services. Applications and property searches were delayed, and some planning access problems persisted months after the attack. The council and a local-government ombudsman documented actual service delivery failures.
79
Estimated severity
79 / 100
97
Source reliability
97 / 100
Approximate Date
2021-12-20
Targeted Company
GLOUCESTER CITY COUNCIL
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United Kingdom
Affected countries
United Kingdom
Impacted regions
Gloucestershire · United Kingdom
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Operational disruptionService degradationService unavailability
Affected sectors
Government & Public Administration
Affected departments
Customer ServiceInformation Technology
Attack Profile
Attack types
No information
Attributed threat actors
No information
Sources
Incident Sources
gloucester.gov.ukhttps://www.gloucester.gov.uk/news/2023-news/investigation-concludes-into-cyber-attack-on-gloucester-city-council/lgo.org.ukhttps://www.lgo.org.uk/decisions/other-categories/land/22-001-553punchline-gloucester.comhttps://www.punchline-gloucester.com/articles/aanews/gloucester-planning-site-still-disrupted-from-2021-cyber-attackgov.ukhttps://www.gov.uk/government/publications/la-welfare-direct-bulletins-2022/la-welfare-direct-62022