Germany
DEU
CompuGroup Medical ransomware reduces customer support availability
A ransomware attack on CompuGroup Medical around 20 December 2021 disrupted internal email and telephony and temporarily rendered customer service hotlines and support channels unavailable or degraded. Emergency contact systems were introduced and a support backlog accumulated. The company explicitly said major customer-hosted healthcare software services remained operational.
69
Estimated severity
69 / 100
96
Source reliability
96 / 100
Approximate Date
2021-12-20
Targeted Company
COMPUGROUP MEDICAL
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
Germany
Affected countries
Germany
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Backlog or order accumulationService degradationService unavailability
Affected sectors
Technology & IT Services
Affected departments
Customer ServiceInformation Technology
Attack Profile
Attack types
Ransomware
Attributed threat actors
No information
Sources
Incident Sources
cgm.comhttps://www.cgm.com/corp_en/magazine/articles/emergency-note/technical-failure.htmlcgm.comhttps://www.cgm.com/corp_en/magazine/articles/press-releases/2022/compugroup-medical-prognostiziert-fuer-2022-weiter-gutes-organisches-wachstum-und-ersten-schritt-zu-hoeheren-margen.htmlhealthcareitnews.comhttps://www.healthcareitnews.com/news/roundup-multiple-healthcare-orgs-report-cyber-attacksheise.dehttps://www.heise.de/news/Ransomware-Angriff-auf-Compugroup-Medical-6301881.html