United States
USA
McMenamins ransomware disrupts hotel bookings and retail payment workflows
On 12 December 2021, ransomware compromised McMenamins servers and operational systems across its Oregon and Washington hospitality business. The chain kept physical properties open, but hotel booking systems, telephone/email communications and gift-card sales or redemption were impaired, forcing booking workarounds and delayed responses. On-site credit card processing was restored or supported through local systems.
73
Estimated severity
73 / 100
95
Source reliability
95 / 100
Approximate Date
2021-12-12
Targeted Company
MCMENAMINS
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
No information
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
Oregon · United StatesWashington · United States
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Operational disruptionOrder processing disruptionService degradation
Affected sectors
Food & BeverageHospitality & Travel
Affected departments
Customer ServiceInformation TechnologyOrder ManagementSales
Attack Profile
Attack types
Ransomware
Attributed threat actors
CONTI
Sources
Incident Sources
businesswire.comhttps://www.businesswire.com/news/home/20211230005333/en/McMenamins-Confirms-Employee-Data-Compromised-in-Ransomware-Attack-Offers-ID-Protection-Credit-Monitoring-Servicesbleepingcomputer.comhttps://www.bleepingcomputer.com/news/security/mcmenamins-breweries-hit-by-a-conti-ransomware-attack/