United States
USA
Cyberattack disrupts Oahu Transit Services paratransit reservations and fare systems
A December 9 cyberattack disabled Oahu Transit Services servers, making TheHandi-Van reservations and dispatch schedules inaccessible and interrupting HOLO fare-card and bus information services. Staff rebooked paratransit rides and dispatched using radio and manual records; ordinary bus trips largely continued. Ransomware was suspected but not confirmed.
78
Estimated severity
78 / 100
92
Source reliability
92 / 100
Approximate Date
2021-12-09
Targeted Company
OAHU TRANSIT SERVICES
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
CITY AND COUNTY OF HONOLULU (Contractor or subcontractor)
Geographic Impact
Country Targeted Company
Other Affected Countries
No other affected countries reported
Target country
United States
Affected countries
United States
Impacted regions
Hawaii · United States
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Operational disruptionService degradationService unavailability
Affected sectors
Transportation
Affected departments
Customer ServiceInformation TechnologyLogistics & Transportation
Attack Profile
Attack types
Unauthorized access
Attributed threat actors
No information
Sources
Incident Sources
civilbeat.orghttps://www.civilbeat.org/2021/12/handi-van-servers-hit-by-a-cyberattack-forcing-passengers-to-rebook-rides/fbi.govhttps://www.fbi.gov/contact-us/field-offices/honolulu/news/press-releases/cyber-attack-against-thebus-and-thehandi-vanhawaiipublicradio.orghttps://www.hawaiipublicradio.org/local-news/2021-12-20/holo-card-fare-system-is-running-normally-once-again-after-cyberattack