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Conti ransomware disables Nordic Choice hotel check-in and booking systems

On December 2, Nordic Choice Hotels suffered a malicious encryption incident attributed by the company to Conti. Booking, guest check-in and check-out, payments and some room-key functions were disrupted across its hotel portfolio, forcing manual procedures and longer waiting times.

82

Estimated severity

82 / 100

94

Source reliability

94 / 100

Approximate Date

2021-12-02

Targeted Company

NORDIC CHOICE HOTELS

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

Norway

NOR

Other Affected Countries

Sweden

SWE

Target country

Norway

Affected countries

NorwaySweden

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Operational disruptionService degradationService unavailability

Affected sectors

Hospitality & Travel

Affected departments

Customer ServiceInformation TechnologySales

Attack Profile

Attack types

Ransomware

Attributed threat actors

CONTI

Sources

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