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MediaMarkt ransomware disables European store pickup returns and shipment workflows

On November 8 a ransomware attack affected MediaMarkt store IT systems across multiple European markets. Retail locations remained open but could not reliably perform click-and-collect pickups, returns or store-shipped orders; checkout was limited to products physically stocked on site while staff disconnected affected systems.

82

Estimated severity

82 / 100

91

Source reliability

91 / 100

Approximate Date

2021-11-08

Targeted Company

MEDIAMARKT

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

Germany

DEU

Other Affected Countries

Belgium

BEL

Netherlands

NLD

Target country

Germany

Affected countries

BelgiumGermanyNetherlands

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Operational disruptionOrder fulfillment or delivery disruptionService degradation

Affected sectors

Retail

Affected departments

Customer ServiceDistribution & FulfillmentInformation TechnologySales

Attack Profile

Attack types

Ransomware

Attributed threat actors

HIVE

Sources

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