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Delta-Montrose electric cooperative cyberattack disables billing and member services

An attack on November 7 disabled most Delta-Montrose Electric Association internal systems and corrupted historical records. Electricity and broadband continued, but billing, meter-data integration, outage-management tools and payment collection were disrupted; the cooperative resumed payments on December 10, with further automation recovery continuing into 2022.

79

Estimated severity

79 / 100

94

Source reliability

94 / 100

Approximate Date

2021-11-07

Targeted Company

DELTA-MONTROSE ELECTRIC ASSOCIATION

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

Colorado · United States

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Operational disruptionService degradationService unavailability

Affected sectors

Energy & Utilities

Affected departments

Customer ServiceFinanceInformation Technology

Attack Profile

Attack types

Data destructionRansomware

Attributed threat actors

No information

Sources

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