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Porto Seguro cyberattack interrupts insurance and financial customer services

On October 14, 2021, Porto Seguro detected a cyber intrusion that destabilized multiple internal and customer-facing systems. The insurer reported outages affecting customer-service channels and financial services, with gradual restoration and no identified data leak at the time; the intrusion method was not confirmed.

74

Estimated severity

74 / 100

88

Source reliability

88 / 100

Approximate Date

2021-10-14

Targeted Company

PORTO SEGURO

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

Brazil

BRA

Other Affected Countries

No other affected countries reported

Target country

Brazil

Affected countries

Brazil

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

No information

Impact types

Service degradationService unavailability

Affected sectors

Finance & Insurance

Affected departments

Customer ServiceFinanceInformation Technology

Attack Profile

Attack types

No information

Attributed threat actors

No information

Sources

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