France
FRA
TiteLive ransomware disrupts bookstore inventory, invoicing and order workflows
A ransomware incident at French bookstore software supplier TiteLive began around September 27, 2021 and disabled its hosted point-of-sale back-office and inventory services. Hundreds of bookshops in France, Belgium and the Netherlands resorted to manual transaction, stock and customer-order processing; stores remained able to sell books but could not reliably access inventory, invoices or customer order records.
82
Estimated severity
82 / 100
94
Source reliability
94 / 100
Approximate Date
2021-09-27
Targeted Company
TITELIVE
Targeted Company Supply Chain Impact
Distribution & Fulfillment
Procurement & Sourcing
Production & Manufacturing
Sales (Retail & Ecommerce)
Warehousing
Service Delivery
Unrecognized Impact
Supply Chain Relations
ATHENAEUM BOEKHANDELS (Software vendor)DONNER (Software vendor)LIBRIS (Software vendor)
Geographic Impact
Country Targeted Company
Other Affected Countries
Belgium
BEL
Netherlands
NLD
Target country
France
Affected countries
BelgiumFranceNetherlands
Impacted regions
No information
Operational Impact
Duration
No information
Financial impact (USD M)
No information
Impact types
Downstream customer disruptionInventory or distribution impactOrder processing disruptionService unavailability
Affected sectors
RetailTechnology & IT Services
Affected departments
Information Technology
Attack Profile
Attack types
Ransomware
Attributed threat actors
No information
Sources
Incident Sources
nos.nlhttps://nos.nl/artikel/2399621-systeem-boekhandels-gehackt-130-nederlandse-winkels-kunnen-niet-bij-databasecomputable.nlhttps://www.computable.nl/2021/09/28/ransomware-zet-onafhankelijk-boekhandels-op-zwart/computable.behttps://www.computable.be/2021/10/06/systemen-titelive-functioneren-weer-normaal/