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Bandwidth DDoS attacks disrupt cloud calling and messaging services

A distributed denial-of-service attack on Bandwidth began September 25, 2021, interrupting voice and messaging traffic in portions of its U.S. communications network and affecting downstream cloud telephony providers. Network performance stabilized around September 29 with some continuing intermittent disruptions; Bandwidth later reported approximately USD 10 million in 2021 revenue reduction from lost transaction volume and credits.

88

Estimated severity

88 / 100

98

Source reliability

98 / 100

Approximate Date

2021-09-25

Targeted Company

BANDWIDTH

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

DIALPAD (Telecommunications provider)RINGCENTRAL (Telecommunications provider)TWILIO (Telecommunications provider)

Geographic Impact

Country Targeted Company

United States

USA

Other Affected Countries

No other affected countries reported

Target country

United States

Affected countries

United States

Impacted regions

No information

Operational Impact

Duration

No information

Financial impact (USD M)

$10M

Impact types

Downstream customer disruptionService degradationService unavailability

Affected sectors

Technology & IT ServicesTelecommunications

Affected departments

Information Technology

Attack Profile

Attack types

Distributed denial of service

Attributed threat actors

No information

Sources

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