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Cyberattack disables Sonae MC online retail and Continente loyalty-app services

On 30 March 2022, Portuguese retailer MC (Sonae's food-retail business, formerly Sonae MC) detected a cyberattack and took affected systems offline. Continente Online stopped accepting online purchases, while the Continente Card app and certain associated digital loyalty/payment functions were unavailable. The company reported restoration of online shopping and most app features on 6 April, around one week later. MC explicitly stated that its physical stores and essential in-store services had continued operating; claims of physical retail shutdown are unsupported.

76

Estimated severity

76 / 100

96

Source reliability

96 / 100

Approximate Date

2022-03-30

Targeted Company

SONAE MC

Targeted Company Supply Chain Impact

  1. Distribution & Fulfillment

  2. Procurement & Sourcing

  3. Production & Manufacturing

  4. Sales (Retail & Ecommerce)

  5. Warehousing

  6. Service Delivery

  7. Unrecognized Impact

Supply Chain Relations

No information

Geographic Impact

Country Targeted Company

Portugal

PRT

Other Affected Countries

No other affected countries reported

Target country

Portugal

Affected countries

Portugal

Impacted regions

No information

Operational Impact

Duration

7 days

Financial impact (USD M)

No information

Impact types

Order processing disruptionService unavailability

Affected sectors

Retail

Affected departments

Customer ServiceInformation TechnologySales

Attack Profile

Attack types

No information

Attributed threat actors

No information

Sources

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